FAQs

Frequently Asked Questions

 

Shipping

WHAT IS THE SHIPPING PRICE?

We offer FREE SHIPPING for all products with no hidden costs.

HOW LONG DOES IT TAKE TO DELIVER A PRODUCT?

As most of our products are located in our partner warehouses overseas, generally it takes 12-20 days to deliver a product to most destinations . 

We try our best to keep our valued customers updated about the status of their shipments.

Personal Information

IS MY PERSONAL INFORMATION SAFE?

Yes, absolutely. Shopify Inc. stores customer data on a secure server behind a firewall.

WHAT HAPPENS TO MY CREDIT CARD INFORMATION?

Shopify Inc. stores credit card data in an encrypted form through the Payment Card Industry Data Security Standard (PCI-DSS). Purchase transaction data is stored only as long as is necessary to complete your purchase transaction. Once completed, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).